FAQ

Walk-ins are always welcome, but we recommend booking an appointment for dedicated time with a designer. This ensures we can give you our full attention and tailored advice.

It begins with a personalized consultation where we learn your goals, budget, and style preferences. From there, our team creates detailed plans and material selections. Once approved, we manage product sourcing and collaborate with your chosen trades so the project moves smoothly through completion.

Yes. While we feature curated brands in our showroom, we can often source additional products through our supplier network to meet your vision.

We do both. Whether you need cabinetry and hardware only, or full project management including demolition, construction, and finishing, we have you covered.

Timelines vary depending on product selection and project scope. Cabinets typically take 6-10 weeks for delivery, while full renovations may require additional lead time. We'll provide a clear schedule upfront so you and your trade professionals know what to expect.

We proudly carry Merit Kitchens and Lectus, two Canadian cabinet lines known for their quality and versatility. Merit focuses on premium, fully customizable cabinetry, while Lectus offers a more streamlined line with excellent value, perfect for modern kitchens, bathrooms, and closets.

Yes. Our design team can create a cohesive plan that ties your kitchen and bathroom together—balancing function, flow, and finishes so your entire home feels unified.

We design custom closet solutions tailored to your space and lifestyle. Whether you need a simple wardrobe or a fully built-in walk-in system, we create storage that blends seamlessly with your home.

We collaborate with trusted, licensed trade partners or your preferred professionals to ensure manufacturer specifications are met. Our role is to provide detailed drawings, product information, and on-call design guidance so the work is executed correctly.

Yes. We showcase curated samples of Centura Tile and Richelieu hardware so you can touch, compare, and visualize them in person before making your selections.

We accept major credit cards, debit, e-transfer, and certified cheques.

Yes. A deposit is required to secure materials and reserve design and delivery timelines with our suppliers. The amount depends on the project scope.

Payments are typically divided into milestones: deposit, progress payments during the project, and a final balance upon completion. This keeps the process transparent and manageable.

Special-order items are non-returnable. Stock items may be returned or exchanged within 14 days if they are in original condition.

Warranty coverage varies depending on the manufacturer and product line. Our team, upon request, can answer any questions about what is covered and guide you through the details of your product's warranty.